0%
FAQs
Q: How old do I have to be to rent a car in Crete?
A: The minimum age requirement to rent a car in Crete varies, but typically, you need to be at least 21 years old. Additional age surcharges may apply for drivers under 25. Check the specific rental company’s policies for accurate information.
Q: Will I pick up my car rental at the airport in Crete?
A: Most car rental companies in Crete offer airport pick-up options. Confirm the pick-up location when making your reservation, as it can vary among rental providers.
Q: What type of car is best for vacationing in Crete?
A: The ideal car for your Crete vacation depends on your preferences and the number of passengers. Compact cars are suitable for urban areas, while SUVs may be better for exploring off-road destinations. Consider your itinerary and comfort needs when choosing.
Q: Can I book a car for someone else?
A: Yes, you can book a car for someone else. Ensure that the person picking up the car meets all age and licensing requirements and has the necessary documentation, such as a valid driver’s license and credit card in their name.
Q: How do I find the cheapest car rental price?
A: To find the best car rental prices in Crete, compare rates from different companies, book in advance, and be flexible with your pick-up and drop-off times. Additionally, consider discounts offered through loyalty programs or promotional codes.
Q: What should I look for when I’m hiring a car?
A: When hiring a car in Crete, consider factors like rental rates, insurance coverage, fuel policies, and the condition of the vehicle. Read the terms and conditions carefully, and inspect the car for any existing damage before accepting it.
Q: What happens if my flight is canceled?
A: In the event of a flight cancellation, contact the car rental company as soon as possible to update them on the situation. Some companies may offer flexibility in adjusting your reservation, but it’s essential to communicate any changes promptly.
Q: What are the different pick-up location types?
A: Pick-up locations in Crete can vary, including airport terminals, city offices, and other designated points. Confirm the specific pick-up location when making your reservation, and be aware of any additional fees associated with different pick-up points.
Q: Why have I not received confirmation of my booking?
A: If you haven’t received a booking confirmation, check your spam or junk folder. If the confirmation is still not there, contact the car rental company directly to ensure that your reservation was processed successfully.
Q: What is a Voucher?
A: A voucher is a document that confirms your car rental reservation. It typically includes details such as your reservation number, pick-up and drop-off information, and payment details. Keep the voucher handy as you may need to present it at the rental counter.
Q: Where can I find my Voucher?
A: You should receive your voucher via email after completing your reservation. If you don’t find it in your inbox, check your spam or junk folder. You can also log in to your account on the rental company’s website to access and download your voucher.
Q: What is the mileage policy for my rental?
A: Mileage policies vary among rental companies. Some may offer unlimited mileage, while others may have restrictions. Clarify the mileage policy during the reservation process and be aware of any additional fees for exceeding the specified mileage limit.
Q: Can I rent a car for a month or longer in Crete?
A: Yes, many car rental companies in Crete offer long-term rental options. Contact the rental company directly to discuss your specific needs and to inquire about extended rental rates and terms.
Q: How can I pay for my booking?
A: You can typically pay for your car rental in Crete using major credit cards. Confirm accepted payment methods with the rental company during the reservation process, and ensure that the credit card used for payment is in the primary driver’s name.
Q: What is Collision Damage Waiver?
A: Collision Damage Waiver (CDW) is an optional insurance that covers the cost of repairs to the rental car in case of an accident. While it’s not mandatory, it provides peace of mind. Review the terms and conditions to understand the coverage and any deductible that may apply.
Q: Will I need an International Drivers License to drive in Europe?
A: In most European countries, including Greece, you can use your valid driver’s license from your home country. However, an International Driving Permit (IDP) is recommended as it provides a translation of your license. Check local regulations and the rental company’s policies for specific requirements.
Q: What types of cars can I rent in Autoway Crete?
A: Autoway Crete offers a range of car types, including compact cars, SUVs, and larger vehicles. The availability may vary, so check the company’s fleet options on their website or contact them directly to inquire about specific car models.
Q: What happens if my flight is delayed?
A: If your flight is delayed, inform the car rental company as soon as possible. Most companies track flight arrivals and adjust pick-up times accordingly. However, it’s essential to communicate any changes to avoid potential issues with your reservation.
Q: What is the deposit, and why do you need one?
A: The deposit is a security amount held on your credit card during the rental period. It covers potential damages, fuel charges, or other fees. The deposit is typically refunded after you return the car in the same condition. The amount and policies vary among rental companies.
Q: Can I pick up the car earlier than originally agreed?
A: Picking up the car earlier than agreed may be possible, but it’s crucial to check with the rental company in advance. Some companies may accommodate early pick-ups, while others may charge additional fees. Contact the rental provider to discuss and confirm any changes.
Q: How can I pay the remaining amount upon arrival?
A: The remaining amount upon arrival is usually paid at the rental counter. Most rental companies accept credit cards, and some may also accept cash. Confirm the accepted payment methods in advance and ensure you have the necessary funds or cards available.
Q: Am I going to get the exact vehicle that I booked?
A: Rental companies strive to provide the exact vehicle you booked, but in some cases, they may offer a similar or upgraded model due to availability. Confirm the details with
the rental company and discuss any preferences you may have during the pick-up process.
Q: What is Full Coverage?
A: Full Coverage is an insurance option that combines Collision Damage Waiver (CDW) and Theft Protection (TP). It provides comprehensive coverage for the rental car, reducing or eliminating the deductible in case of damage or theft. Review the terms and conditions to understand the coverage details.
Q: How do I request a receipt?
A: You can request a receipt for your car rental by contacting the rental company’s customer service. Most companies provide receipts via email or through their online platforms. Ensure you have the necessary details, such as your reservation number, to facilitate the receipt request.
Q: Do you provide TRANSFERS as a service?
A: Some car rental companies offer transfer services, either from the airport to their rental location or as part of a package. Confirm the availability of transfer services with the specific rental company during the reservation process or by contacting their customer service.